Tech. Support Engineer
Join Our Professional Team
Giga Net is actively recruiting to hire Technical Support Engineer in Baghdad is responsible for: -
· Support the Network/Solution Architects by monitoring, supporting, configuring, implementing, testing, and documenting network management solutions in line with the Network .
· Customer’s Call Request Handling .
· Issuance of trouble tickets and SMS notifications regarding service-affecting faults to concerned personnel.
· Make Daily reports based on network status .
· Route Cause Report of different incidents.
· Follow up different types of work orders based on network modification .
What Do You Need to Qualify?
Bachelor of Software Engineering Or Communication Engineer.
CCNA, Mikrotik MTCNA, Ability to configure & troubleshoot the following devices: Mimosa, Ubnt, Mikrotik & Cisco .
Skilled in using MS Office mainly Excel & Word
1 year experience in ISP Filed
• Oral Communication
• Written Communication
• Technology Application
• Team Work
• Problem Solving and Creativity
• Achievement Driven
• Information seeking