Support Engineer

Baghdad, Iraq

Join Our Professional Team

Support Engineer 

Join our Professional team at Giganet and be part of a thriving work environment dedicated to innovation  and growth. Our team is fueled by creative and a passion for a achieving outstanding results .  

GigaNet is pleased to announce the following job opportunity , as we hiring a " Support Engineer "

Please review the job  duties , responsibilities and requirements for more details : 


Duties & Responsibilities :-


· Support the Network/Solution Architects by monitoring, supporting, configuring, implementing, testing, and documenting network management solutions in line with the Network .

· Customer’s Call Request Handling .

· Issuance of trouble tickets and SMS notifications regarding service-affecting faults to concerned personnel.

· Make Daily reports based on network status .

·  Route Cause Report of different incidents.

· Follow up different types of work orders based on network modification .



·   Education:

1-Bachelor of Software Engineering Or Communication Engineer.

2-CCNA, Mikrotik MTCNA, Ability to configure & troubleshoot the following devices:Mimosa, Ubnt, Mikrotik & Cisco .  

3-Skilled in using MS Office mainly Excel & Word .

·   Experience:

  6 months - 1year experience in ISP or telecom maintenance  



Healthcare insurance


Vacation, Sick, and paid leaves

+ Work from home days credit

Save on commute

Free Parking

Discount Programs

Zain Telecom free postpaid line. Free internet for your home